Salesforce architecture, applied AI, and building things that last — 3 articles and counting.
I earned the Salesforce Certified Data 360 Consultant credential this week, two weeks after B2C Solution Architect and days after a Dreamforce that took the whole platform headless. AIforce, Claudeforce, Agentforce and the Headless Toolkit make Salesforce reachable from anywhere an agent works, and every one of them reads from the same place, Data 360. Here is how I think about building that foundation so the agents on top of it can be trusted.
I completed the UT Austin McCombs Post Graduate Program in AI & Machine Learning on top of a full consulting load — nine months, nine projects, A+ in six of seven core modules. Here is what it actually cost, what changed, and what I'd tell my past self.
I earned the Salesforce Certified B2C Solution Architect credential this week. The exam is less about any one cloud than about the decisions between them — Data 360 as the spine, headless commerce, Agentforce as a new interface, and integration as the thing that makes or breaks all of it. Here is how I think about that architecture, and what Dreamforce 2026 changed.