Vamshi Krishna Reddy Bandaru

Lead technology strategy and enterprise architecture for an agentic-AI company serving SMBs in healthcare, construction, and retail — AI strategy consulting, full-stack agentic solutions with human-in-the-loop oversight, and AI observability (real-time monitoring, bias detection, safety filtering). Own the technical and functional product roadmap; established architecture frameworks, ADR governance, and design/code-review standards for offshore engineering teams. Architect Salesforce enterprise solutions (data and security models, Einstein/Agentforce, integrations) alongside cloud AI/ML across AWS, Azure, and Google Cloud, including the platform authorization architecture mapping Salesforce sharing/security patterns to AWS IAM for multi-tenant AI services. Architected and delivered Voice AI modules — real-time conversational voice agents on Vapi and ElevenLabs (speech-to-text, LLM reasoning, low-latency text-to-speech) with human-in-the-loop escalation.

Technologies: Salesforce (Agentforce, Einstein, Data & Security Models), Agentic AI, Voice AI (Vapi, ElevenLabs), LLM Orchestration, AWS, Azure, GCP, IAM / Authorization Architecture

Started both platforms in 2025 and established a 501(c)(3) nonprofit in 2026 (Candid Silver Seal of Transparency) making Scripture and apologetics freely available in every language — ad-free, no paywall, no data monetization. Architected BibleReal.com, a free, offline-first Scripture platform delivering 3,000+ Bible versions across 2,000+ languages with global coverage — in active use in 100+ countries — with cross-reference (Revelation Engine), Hebrew/Greek word-study, and commentary layers and an encrypted Safety Mode for users in restricted regions; and RealApologist.com, an AI-powered apologetics engine answering in 24 languages. Engineered on Cloudflare Workers, R2, D1, and Vectorize (3.7M vectors) for edge semantic search and inference, orchestrating multi-LLM workflows (Claude for synthesis, Gemini for generation, OpenAI Whisper audio alignment at 327× real-time on ONNX Runtime) governed by formal ADRs and adversarial AI code review.

Technologies: React Native, Cloudflare Workers/R2/D1/Vectorize, Claude, Gemini, OpenAI Whisper, ONNX Runtime, LLM Orchestration

Completed a 9-month, faculty-led program (7 core modules, 5 self-paced modules, 9 applied projects) spanning Python data analysis, machine learning, deep learning, NLP/Generative AI, AI agents, and model deployment — graded A+ in six of seven core modules — while applying the techniques directly at Pente.ai and Godsreality.org. Applied ML: EDA and business-insight reporting; regression, decision trees, and K-means/hierarchical/DBSCAN segmentation; ensemble modeling (Random Forest, AdaBoost, GBM, XGBoost, stacking) with cross-validation, SMOTE, GridSearch/Bayesian tuning, and SHAP explainability. Deep learning & NLP: neural-network classifiers (TensorFlow/Keras), CNN image classification, word embeddings, transformers, prompt engineering with open-source LLMs, and a RAG pipeline. Agents & deployment: tool-using LLM agents with LangChain (planning, memory, ReAct, human-in-the-loop evaluation) and production model deployment with MLOps practices.

Technologies: Python, NumPy, Pandas, scikit-learn, XGBoost, TensorFlow/Keras, Transformers, LangChain, RAG, SHAP, MLOps

Progressed from Senior Salesforce Consultant/Architect to Executive Architect and Associate Partner — the technical design authority behind $70M+ in career signings across IBM's Salesforce practice. Owned end-to-end solution architecture for multi-cloud Salesforce programs (data models, sharing/security, integration patterns, DevOps pipelines, release governance). Managed annual portfolio investments exceeding $25M with full P&L accountability (staffing, vendor management, margin ownership). Presented ROI-driven solutions and business cases directly to C-level executives — CIOs, CTOs, VPs of Customer Experience — across Fortune 500 clients.

As Associate Partner (2022–2025): $19M+ direct deal wins · Pre-Promotion (2017–2021): $52M+ influenced as technical authority (documented in IBM Band 10 promotion)

Won and delivered a $1M+ net new engagement for Hubbell's field inspection platform — an offline React Native application within the Salesforce ecosystem used for electrical unit inspections across client locations. Managed the full lifecycle from initial pursuit through a successful 10-month implementation, handling solution design, scoping, staffing, and execution. Used the engagement to establish a broader Salesforce services pipeline within the account.

Technologies: React Native (offline), Salesforce Ecosystem, Field Service

Sold and led the $15M GM OnStar Automotive Cloud transformation — an enterprise-wide Salesforce program spanning Automotive Cloud, Service Cloud, CPQ, OmniStudio, Copado, and Insideboard AI to modernize the contact center for 5,000+ agents. Brought in $2M+ in Copado DevOps licenses and $300K in Insideboard AI adoption services as net new add-ons, enabling CI/CD automation and achieving 85%+ CRM adoption. Presented platform investment strategy to GM leadership, making the case for $12–18M in projected cost reductions and securing alignment on a multi-year roadmap. Applied Agentforce AI automation to improve agent throughput by 15–20% and reduce errors by 20–25%. Led launch readiness across training, operational handoff, and support alignment — cutting time to proficiency by 35% and stabilizing performance within 2 months of go-live.

Technologies: Automotive Cloud, OmniStudio, Copado, Insideboard.ai, Sales Cloud, Service Cloud, CPQ, Agentforce

Won a $1M net new pursuit at Lumen by selling and delivering a custom Salesforce application within 6 months, opening a brand new account from scratch. Built the client relationship and laid the groundwork for an expanded Salesforce services pipeline within Lumen.

Technologies: Salesforce custom application, Net new logo

Sold IBM/Seven Summits accelerators and implementation services ($300K) to MRC for an Experience Cloud customer portal — packaging reusable IP with consulting services to close the deal.

Technologies: Experience Cloud, Seven Summits Accelerators

Influenced $25M+ in signings (2019), $20M+ (2020), and generated $3M in new signings with $20M+ influenced (2021) through solution selling and account expansion across PepsiCo's Salesforce footprint. Delivered $80M/year in documented cost savings through Service Cloud, Field Service, and Experience Cloud transformation, rolling out to 40,000+ frontline users with zero defects at national launch. Ran solution design and pre-sales engagement with PepsiCo stakeholders, turning business requirements into funded platform capabilities and securing executive buy-in on multi-million-dollar investments. Directed the capability roadmap across service and field workflows (85% adoption in 6 months, 20% productivity gains). Owned the operating strategy (cadence, governance, resourcing) — increasing throughput by 30%, improving cost efficiency by $10M+ annually, and reducing integration defects by 40%.

Technologies: Experience Cloud, Sales Cloud, Field Service, Service Cloud, Commerce Cloud

Contributed $4M in signings as Solution Sales Manager while managing the core Salesforce applications portfolio for SolarWinds. Presented outcome-based solutions and tradeoff options to C-level executives, securing alignment on investment decisions and deployment sequencing across business units. Defined long-range product strategy across three core product and support domains — balancing modernization, scalability, and UX with reliability and compliance. Standardized service and sales processes into scalable platform capabilities (20% throughput ↑, 25% configuration errors ↓). Drove adoption from onboarding through activation and retention, improving utilization by 25% and lifting CSAT/NPS by 7 points across 15K active users.

Technologies: Sales Cloud, Service Cloud, Experience Cloud, Desk.com

Managed a $5M Salesforce applications portfolio, owning architecture, execution, and client value across lead-to-cash workflows. Supported pre-sales and solution shaping to expand the account footprint. Owned product and platform strategy for a global Salesforce ecosystem supporting Lead-to-Cash workflows. Led 40 engineers and architects across US, Europe, and APAC, setting execution standards that improved cross-team velocity by 25%. Automated core workflows across web, mobile, portals, and integrations — improving operational efficiency by 20% and increasing adoption by 30% across 10,000 users. Led build-vs-buy and vendor evaluations for CRM-adjacent capabilities, advising executives on technology investments that optimized ROI and reduced integration risk.

Technologies: Sales Cloud, Service Cloud, Experience Cloud (Partner Portal), Eloqua, FinancialForce

Led early-stage enterprise CRM initiatives for SunPower, turning sales, service, and operations needs into scalable Salesforce platform solutions supporting 900+ internal and 4,500+ partner users. Defined capabilities for service management, SLA tracking, and support workflows. Partnered with offshore and onshore teams on platform standardization and release governance. Supported pre-sales, solution shaping, and executive roadmap planning to build a foundation for long-term CRM adoption and account expansion.

Technologies: Sales Cloud, Service Cloud, Experience Cloud (Partner Portal)